Returns & Exchanges

At House of Marley, we stand by the quality of our sustainable audio products and offer a 30-day return policy for items purchased directly through our website. If you are not completely satisfied with your experience, we are committed to making the return process as seamless and eco-friendly as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your electronics in their original, recyclable packaging, ensuring all cables, ear tips, and accessories are included to qualify for a full refund.

3

Label and Ship

Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Inspection and Refund

Once our team receives and inspects your returned gear, we will process your refund to the original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing